Before shipping to your site, the log home is completed as a free standing structure at The Log Connection build site. This process ensures each piece of your home has been properly fit and has passed our quality control examination.
 
Each of our handcrafted log homes is extensively checked and rechecked before ever being considered complete. When the final sanding and clean up of the structure is complete, each log is tagged with an identifying number. Then the log shell is dismantled and loaded onto trailers or into containers ready for transportation.
 
During this initial log home build, your general contractor will simultaneously prepare your foundation and sub-floor at your build site. When the sub-floor is ready, the completed hand crafted log shell package can be delivered.
 
Typically the log package stack at your site will begin on a Monday. The delivery of the log home package is accompanied by at least one Log Connection technical assistant that will be with you for the entire setup of the log home package to advise and assist your general contactor in the re-assembly.
 
See the page What's Included for a complete handcrafted log shell package description.

Information you provide to The Log Connection will be used to respond to you regarding the reason you contacted us. We will not sell or rent this information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship blueprints or plan books.
 
Unless you ask us not to, we may contact you via email or telephone in the future to follow up on your request or tell you about new developments. At any time, by contacting us via the email address or phone number given on the Contact page you may opt out of such future contacts from us or request we change or delete any data we have on you.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect information such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https:" at the beginning of the address of the web page.
 
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.